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Terms of service

1. Glossary

Account

The user account created on the App or Site to access the Service, requiring accurate, current, and complete information.

App

Refers to the application provided by the Company.

Channels

Official social media channels of the Company, including platforms like Twitter, Facebook, LinkedIn, and Telegram.

Company

Zyngle’s owner and operator Growduct Infotech Private Limited, the owner and operator of the App and Site, registered in India.

Confidential Information

Any information disclosed that is not publicly known, including business strategies, customer information, and trade secrets.

Data

Any data shared within the App or Site with the Company or other users.

Effective Date

The date when the Terms become effective, which is the date you first access the Service.

Intellectual Property

Creations of the mind granted legal protection, including copyrights, trademarks, patents, trade secrets, industrial designs, and trade dress.

Misuse

Unauthorized creation or use of an Account without permission, leading to suspension and possible further action.

Notice Period

A period of 7 days after notice of modification to the Terms, after which continued use constitutes acceptance.

Privacy Policy

The document detailing how personal data is collected, used, and protected by the Company, available on the App or Site.

Registration

The process by which users create an Account to access the Service.

Registration Data

Accurate, current, and complete information provided during the registration process.

Service

The services provided by the Company through the App or Site.

Site

The Company-owned website accessible at zyngle.com.

Terms

The Terms of Service applicable to the App or Site.

User

A natural person or legal entity representative accessing the App, Site, or Service.

You

Refers to the natural or legal person accessing the App or Site.

IMPORTANT: PLEASE READ THESE TERMS OF SERVICE ("TERMS") CAREFULLY BEFORE USING THE APP OR SITE AND ACCESSING THE DIGITAL PRODUCTS OFFERED BY OUR COMPANY. BY USING THE APP OR SITE AND ACCESSING THE DIGITAL PRODUCTS, YOU AGREE TO BE BOUND BY THESE TERMS.

2. Introduction

These Terms apply to the App or Site, owned by Growduct Infotech Private Limited, Rajasthan, India, where the User can be registered and see, meet online or chat with other Users for legal, private reasons.

These Terms apply to any individual that enters the App or Site. Unless otherwise specified, “You”, “Your” or “Yourself” refers to App or Site visitors and/or Users.

By using the App or Site, by registering to use the Service, You agree and acknowledge that You have read all of the Terms of Service of these Terms, You understand all of the Terms of Service of these Terms, and You agree to be legally bound by all of the Terms of Service of these Terms. You also hereby agree to enter into a contract with Us and to comply with and be bound by these Terms, along with any amendments thereto and any operating rules or policies that may be published from time to time by Us. This legal document is a valid and legally binding agreement between You and the Company.

You should read the entire Terms carefully before You use the App or Site or any of the Services. If You do not agree to any of these Terms You are forbidden to use the App or Site and the Service.

No information contained in or on, and no part of the below mentioned shall constitute part of these Terms, and no representations, warranties or undertakings are intended or purported to be given by the Company in respect of any information contained in or on, or any part of: all the official social media channels of the Company, including Facebook, Instagram, as well as any other channels elected by the Company at any time (collectively referred to as 'Channels').

The Company reserves the right to change or modify any of the Terms of Service contained in these Terms (or any policy or guideline of the Company) at any time and in its sole discretion by providing notice that these Terms have been modified. Such notice may be provided by sending an email, posting a notice on the App or Site and/or posting the revised Terms on the App or Site and revising the date at the top of these Terms, or such other form of notice as determined by the Company. Any changes or modifications will be effective 7 days after providing notice that these Terms have been modified (the 'Notice Period'). Your continued use of the Service following the Notice Period will constitute Your acceptance of such changes or modifications. You are advised to review these Terms whenever You access the Service and at least every 30 days to make sure that You understand the Terms of Service that will apply to Your use of the Service.

By signing these Terms of Service, You affirm Your complete and unreserved consent to the entirety of the text contained within these Terms. The Company does not make any representations or warranties, whether express or implied, regarding the completeness, accuracy, reliability, suitability, or availability of the App or Site or the information, data, or related materials found on the App or Site for any purpose. Your use of the App or Site is solely at Your own risk.

You acknowledge and agree that the App or Site, as well as all associated intellectual property and moral rights, are the exclusive property of the Company. You further agree, represent, warrant, and undertake not to hold the Company liable for any claims or liabilities that may arise.

We uphold the intellectual property rights of others. It is our policy to address any claim asserting that content created using the Service on the App or Site infringes on the copyright or other intellectual property rights ('Infringement') of any individual or entity. If You are a copyright owner or authorized representative thereof, and You believe that copyrighted work has been reproduced in a manner that constitutes copyright Infringement, please forward Your claim via email to support@zyngle.app, with the subject line: 'Copyright Infringement'.

3. Privacy

You acknowledge that the privacy policy (made available on the App or Site at https://www.zyngle.app/privacy-policy/) (the 'Privacy Policy'), is an integral part of these Terms, and by using the App or Site, the App or Site and the Service, You also agree that You have read, understood, and accepted the terms of the Privacy Policy.

The security of Your data is important to us, but no method of transmission over the internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your personal data, We cannot guarantee its absolute security and We do not take any liability in case of security breaches.

The Company processes personal data with due diligence and implements appropriate technical and organizational security measures. The Company disclaims liability for the protection of personal data pertaining to any type of App or Site user who utilizes the Service. Additionally, the Company disclaims liability for the content and regulations concerning personal data protection and privacy on other websites or apps, including those referenced by links. The Company shall not be held accountable for damages resulting from browsing other websites or apps or posting personal data or other information on them. Users are advised to review the rules regarding personal data protection and privacy on other websites or apps, including those referenced by links, before utilizing them, particularly before disclosing their personal data or other crucial information.

You will be solely responsible for promptly providing all information, approvals, authorisations or data needed for the App or Site to provide the Services, as well as all information needed for the User to use the App or Site and information and User Content uploaded by the User into any part of the App or Site. The User will be responsible and liable for the accuracy and completeness of all such User Content and information. The User will also be responsible for ensuring that all data and User Content or any information provided by the User comply with applicable law, and obtaining all necessary rights to upload, use, and provide the foregoing.

4. Service

The Company's App or Site provides the Service, which enables Users registration and own profile creation.

  • The Service allows looking at other Users' profiles.
  • The Service allows expressly liking other Users' profiles.
  • If the User is liked by other Users as well, they can interact with other User profiles.

The Company's Services are limited to the provided access to the App or Site. The Company's responsibility for the Users' acts and behavior is limited to the access to the App or Site, and the Company is not responsible for the way Consumers use the Services.

Subject to the entirety of these Terms, We grant to You a limited, non-exclusive, non-transferable, non-sublicensable, revocable permit to access/use certain parts of the App or Site and App or Site Services. You shall not attempt any access to/use of any part of the App or Site Services beyond that/those clearly and unequivocally authorized and intended by Us.

The services are provided by the Company on an 'As is' and 'As available' basis. The Company makes no representations or warranties of any kind, express or implied, regarding the operation of the services, or the information, content, or materials included therein. You expressly agree that Your use of the services, their content, and any services or items obtained from us is at Your sole risk.

Neither the company nor any person associated with the company makes any warranty or representation with respect to the completeness, security, reliability, quality, accuracy, or availability of the services.

Without limiting the foregoing, neither the company nor anyone associated with the company represents or warrants that the services, their content, or any services or items obtained through the services will be:

  • Accurate, reliable, error-free, or uninterrupted,
  • That defects will be corrected,
  • That the services or the server that makes it available are free of viruses or other harmful components,
  • That the services or any services or items obtained through the services will meet Your needs or expectations.

The company hereby disclaims all warranties of any kind, whether express or implied, statutory, or otherwise, including but not limited to any warranties of merchantability, non-infringement, and fitness for a particular purpose.

The foregoing does not affect any warranties which cannot be excluded or limited under applicable law.

5. Registration

The information You must provide to register as a User includes: Your first name, age, registration goal gender, sexual orientation, photos with fully visible face, location (via IP address).

Optional information You may provide includes: bio, height, nationalities and interests.

App Access

  • Must have an internet connection.
  • Download the App from App Store or Google Play.
  • Comply with marketplace rules and device/software requirements.

Site Access

  • Have a compatible device and internet access.
  • Use an up-to-date web browser.

Required Registration Info

  • First name, age, registration goal
  • Gender, sexual orientation, face-visible photo
  • Location (via IP), spoken languages

User Responsibilities

  • Provide accurate and current data
  • Secure your account and password
  • Notify the company of unauthorized use
  • Do not use account for illegal activity

Company Rights

  • Deny, limit, or suspend accounts for any reason
  • Terminate accounts without explanation

Legal Notes

  • Registration forms a contract when confirmed
  • Agreement is indefinite unless terminated
  • Unauthorized account use may lead to suspension

Digital Purchases

  • Orders cannot be canceled after processing begins
  • Virtual purchases are non-refundable

6. Payments

Every payment, transfer, or transaction on the App or Site must be made from the personal account of the User.

Access to the App or Site is free, but there is a paid subscription for additional features. Fees for these features are described on the App or Site. The Company reserves the right to change fees at any time, and it is your responsibility to review the amended fees.

The App may offer automatically-renewing subscriptions such as one-month, three-month, six-month, or lifetime plans ("Premium Services"). If you purchase a subscription, it will renew automatically unless you cancel. Deleting your account or the app does not cancel your subscription. You will be notified of price changes and will be charged the current rate unless you cancel.

You guarantee that the banking details provided are exclusively your own, and under your sole control, for executing any transaction.

The Company reserves the right to deny or cancel any transaction if required by law or if it conflicts with Company policy or poses risk to the Company’s reputation.

Payment must be made in advance to access services such as a premium subscription like Zyngle Premium.

Transactions are final and non-cancelable unless stated otherwise by the marketplace (e.g., App Store or Google Play) or these Terms. The Company does not offer refunds except where required.

The Company is not responsible for transaction errors due to incorrect instructions provided by you.

You agree that subscriptions only grant access to features and do not give any ownership or stake in the Company.

Refunds for Apple ID purchases are managed by Apple. For other subscriptions, contact Customer Service or submit a cancellation notice.

If you do not meet the conditions of our Money-back Guarantee, your fees are generally non-refundable and/or non-exchangeable unless stated otherwise or required by applicable law.

7. User Content

The Company reserves the right to remove, screen, or edit any content, links, comments, or materials posted or stored on the Service at any time and for any reason, without notice. You are prohibited from posting, uploading, transmitting, distributing, storing, creating, soliciting, disclosing, or publishing any User Content that is restricted by these Terms.

We provide tools and features to enhance your expression through content, and continuously develop new technologies to improve our services. Some tools may let you generate or enhance content based on your input. You remain responsible for the accuracy, use, and consequences of your content.

You agree that the Company may monitor or review your content, and reserves the right to remove, delete, edit, restrict, or block access to any content at its discretion. Additionally, the Company is not obligated to display or review your content.

The Company follows the Digital Millennium Copyright Act (DMCA) for copyright infringement claims. If you believe another user's content or our content infringes on your intellectual property, you may submit a DMCA Takedown Notice with the required details, including a physical or electronic signature, identification of the copyrighted work, and information sufficient to contact you.

Users' content is subject to the terms of Sections 512(c) and/or 512(d) of the DMCA. To submit a complaint regarding other users' content that may infringe intellectual property, please contact the Company via email at support@zyngle.app.

8. Restrictions

While using the App or Site, You agree to comply with all applicable laws, rules, and regulations. You are prohibited from:

Failure to comply with these restrictions may result in termination of access to the App or Site and the user account, with liability for any damages caused.

The Company will not be held liable for the conduct on the App or Site, and you agree to indemnify the Company from any claims arising from such conduct.

You may be exposed to offensive, indecent, or objectionable content while using the App or Site. You agree to use the communication services appropriately, and any violation of community standards may result in account suspension or removal of content.

We do not tolerate any hateful or harassing behavior, including sexism, racism, ageism, and hate-based communication, which may result in account suspension.

By participating in the Zyngle App Ambassador Program, you agree to the terms outlined in the Ambassador Agreement, including granting Growduct Infotech Private Limited a perpetual, royalty-free license to use your content for promotional purposes, in exchange for a one-month free subscription.

We prioritise ethical practices. We're fully committed to keeping a safe environment and opposing any form of exploitation, forced labor, or human rights abuses. By agreeing to these Terms, you confirm your commitment to avoid activities that support slavery or human trafficking. International dating app to make friends around the world – Zyngle can take appropriate actions, including legal measures and account suspension, against users breaking this commitment.

9. Suspension or Termination

The Company may suspend or terminate your license to access or use the Service at its sole discretion, without notice and for any reason.

You must stop using the Service immediately if the Company suspends or terminates your access. The Company may take legal action, including civil, criminal, or injunctive redress, against you for continuing to use the Service during suspension or after termination. The Company may recover attorneys’ fees and court costs for such actions.

These Terms will remain enforceable while your license is suspended and after termination. Except for the license to access and use the Service and payment terms, all terms, conditions, and restrictions will survive termination.

The Company may remove any App or Site feature or User Content at its sole discretion, and deny access to the Service for any reason, including blocking certain IP addresses, without notice or liability.

If your account is terminated or suspended, you are prohibited from registering a new account under your real or a fake name, or the name of any third party. The Company reserves the right to pursue legal action, including civil, criminal, or injunctive redress.

You can delete your account at any time via the personal account page.

The Company may, at any time, permanently or temporarily terminate the operation of the App or Site without prior notice.

10. Risk of Dissolution of the Company

You acknowledge and agree that due to various reasons, including but not limited to failure of commercial relationships, intellectual property ownership challenges, unfavorable market conditions or fluctuations, and added compliance and regulatory obligations, the use of the App or Site may no longer be viable.

In such cases, the Company may need to cease the provision of the Service and may be dissolved and liquidated.

11. General Grant and Ownership

Unless otherwise expressly indicated in these Terms, (a) all User profiles and User contact information, and (b) all information, materials, and content, including text, graphics, data, formatting, graphs, designs, HTML, look and feel, photographs, music, sounds, images, software, videos, designs, typefaces, source and object code, format, queries, algorithms, and other content (collectively, "Company Materials") are exclusively owned by the Company or are used with permission.

You may not use or disclose any of the Company Materials without our express prior written consent.

When You post, link, or otherwise make available User Content to the Service, You grant the Company a nonexclusive, royalty-free, perpetual, irrevocable, and fully sublicensable right to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, and display such content throughout the world in any manner or media on or off the App or Site, including but not limited to for marketing purposes of the Company.

The Company reserves all rights not expressly set forth in these Terms.

You will be solely responsible for promptly providing all information, approvals, authorisations or data needed for the App or Site to provide the Services, as well as all information needed for the User to use the App or Site and information and User Content uploaded by the User into any part of the App or Site.

You will be responsible and liable for the accuracy and completeness of all such User Content and information.

You will also be responsible for ensuring that all data and User Content or any information provided by You comply with applicable law, and obtaining all necessary rights to upload, use, and provide the foregoing.

12. Intellectual Property Rights

Company users may report content that appears on/via the App or Site or Service that they think violates these Terms, and the Company may remove such content, suspend or terminate the account of the user who made or posted such content and/or take additional action to enforce these Terms against such user.

The Company’s name, trademarks, logos, and any other Company product, service name, or slogan included in the Service are property of Company and may not be copied, imitated, or used (in whole or in part) without Company’s prior written consent.

The look and feel of the Service, the App or Site, including all custom graphics, button icons, and scripts constitute service marks, trademarks, or proprietary artwork of Company and may not be copied, imitated, or used (in whole or in part) without Company’s prior written consent.

All other trademarks, registered trademarks, product names, and company names or logos mentioned in the Service ("Third-Party Trademarks") are the property of their respective owners, and the use of such Third-Party Trademarks inures to the benefit of each owner.

The App or Site is provided "AS IS" for the User’s personal use only. No part of the App or Site and no intellectual property inside it may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without the Company’s prior written permission.

When accessing or using the App or Site, You agree not to: Use Intellectual property in any manner that could interfere with or inhibit other users from fully enjoying the Services; Use the Services to support or engage in illegal activities; Use automated means like robots or scrapers to access the Services; Encourage others to engage in activities prohibited by the Terms.

The Company reserves the right, at its sole discretion, to change, modify, add, remove, or terminate this license at any time for any reason.

All the content in the User’s profile, including photos, images, and textual descriptions, shall be the User’s intellectual property. The Company is not responsible for the User’s intellectual property.

You represent and warrant that You own all rights and consents to fully exploit Your User Content, and grant the Company a nonexclusive, worldwide, royalty-free, perpetual, irrevocable license to use, copy, display, modify, distribute, and store Your Content in connection with the operation of the App or Site.

You waive any right to inspect or approve intermediary or finished versions of Your Content, and confirm that You will not receive financial compensation for the use of Your Content.

Any use of the App or Site or its Content other than as specifically authorized herein is strictly prohibited. You agree not to copy, modify, reverse engineer, or otherwise attempt to discover the source code of the Software.

By uploading content, you grant the Company a limited license to use it solely for providing and promoting the Zyngle service. This does not affect your ownership of the content.

You won’t submit content you don’t hold the copyright for unless you have permission from the rightful owner.

Any royalties or licensing for Your Content are Your responsibility.

You confirm that the use of Your Content by the Company will not violate anyone’s rights or copyrights.

The App or Site may contain content or features protected by copyright, patent, trademark, trade secret, or other proprietary rights and laws. You agree not to engage in data mining, scraping, or similar methods to gather or extract data.

13. Feedback

Any suggestions, comments, or other feedback provided by You to the Company with respect to the Service, the App or Site, or the Company (collectively, “Feedback”) will constitute confidential information of the Company.

The Company will be free to use, disclose, reproduce, license, and otherwise distribute and exploit such Feedback as it sees fit, without obligation or restriction of any kind, including without limitation any obligations concerning intellectual property rights.

14. Third-party Advertising

The Company may display advertisements and promotions from third parties through or in connection with the Service or provide links to third-party products or services.

Any interactions, correspondence, transactions, or participation in promotions between You and any such third party are solely between You and the applicable third party.

The Company does not control and is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or the presence of such third-party advertising or promotional content through the Service.

15. External Websites

The Service may provide links or references to external websites, mobile applications, or other resources not controlled by the Company (collectively, “External Websites”).

The Company provides these links or references solely as a convenience and does not endorse or assume any responsibility for the content, products, services, or practices of any External Websites.

You acknowledge and agree that any access to or use of such External Websites is at Your own risk.

It is Your responsibility to review the applicable terms and policies (including privacy policies) of any External Websites before interacting with them.

The Company is not responsible for any third-party content accessible through the App or Site, including but not limited to opinions, advice, statements, prices, promotions, or advertisements.

You must take precautions to protect Yourself from malicious software or harmful elements when accessing External Websites, and You agree that the Company shall have no liability arising from Your use of or access to any External Websites.

16. Availability

You acknowledge that the Company only provides the technical applications to enable the contact between the Users. The Company is not liable for any contact between them and cannot be held responsible for the quality of any communication.

The Users acknowledge that 100% availability of the App or Site and its services is technically not possible. Events beyond the Company's control may lead to temporary disruptions or suspension of the Service.

The Company excludes, as far as legally permissible, liability for all damages in connection with service interruptions. You waive Your right to complaint if any technical problem occurs. We encourage You to report any technical issue to Us.

The Company is not liable for any technical issues or user-posted data. You must resolve such matters directly with the concerned User.

17. Compliance

Your use of the App, Site, and Service must comply with all applicable laws and regulations in Your jurisdiction. It is solely Your responsibility to ensure lawful use.

The Company reserves the right to restrict access if it believes Your use violates laws or involves prohibited activities.

Applicable Sanctions:

You warrant compliance with all international economic sanctions and related requirements.

Applicable Taxes:

You are solely responsible for determining and paying applicable taxes. The Company does not provide tax advice, and all reporting obligations lie with You.

18. Risks

ONLINE COMMUNICATION, AS WELL AS ONLINE DATING, INVOLVES SIGNIFICANT RISKS.

There are many individuals attempting fraud to gain financial information. Communicate with Users carefully and avoid sharing sensitive data such as personal or banking information.

The Company is not liable for the actions of other Users. You should assess your digital safety before engaging in online dating or chatting.

The Company is not a licensed internal or international marriage broker and does not provide matchmaking services. Users connect independently via the platform. Basic access is free; additional features may require payment.

You are responsible for compliance with local laws, and You may not use the Service if it is prohibited in Your country.

19. Legal Disclaimer

YOUR USE OF THE SERVICE IS AT YOUR SOLE RISK. THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. COMPANY DISCLAIMS ALL WARRANTIES AND REPRESENTATIONS (EXPRESS OR IMPLIED, ORAL OR WRITTEN) WITH RESPECT TO THESE TERMS, THE SERVICE, ANY OF THE SOFTWARE, DATA PROVIDED VIA THE SERVICE, ANY CONTENT, ANY USER CONTENT, THE APP OR SITE (INCLUDING ANY INFORMATION AND CONTENT MADE AVAILABLE VIA THE APP OR SITE AND THE COMPANY MATERIALS), AND THIRD-PARTY TRADEMARKS, WHETHER ALLEGED TO ARISE BY OPERATION OF LAW, BY REASON OF CUSTOM OR USAGE IN THE TRADE, BY COURSE OF DEALING OR OTHERWISE, INCLUDING ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR ANY PURPOSE, NON-INFRINGEMENT, AND CONDITION OF TITLE.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY DOES NOT WARRANT, AND DISCLAIMS ALL LIABILITY FOR:

  • (A) The completeness, accuracy, availability, timeliness, security, or reliability of the service, any of the software, data, user content, the app or site (including any information or content made available via the app or site), or third-party trademarks;
  • (B) Any harm to your computer system, loss of data, or other harm that results from your access to or use of the service and any software, data made available via the service;
  • (C) The deletion of, or the failure to store or transmit, any user content and other communications maintained by the service;
  • (D) Whether the service will meet your requirements or be available on an uninterrupted, secure, or error-free basis.

20. Indemnification

You agree, at your sole expense, to defend, indemnify, and hold the Company (and its directors, officers, employees, consultants, and agents) harmless from and against any and all actual or threatened suits, actions, proceedings (at law or in equity), claims, damages, payments, deficiencies, fines, judgments, settlements, liabilities, losses, costs, and expenses (including, but not limited to, reasonable attorneys’ fees, costs, penalties, interest, and disbursements) for any death, injury, property damage caused by, arising out of, resulting from, attributable to, or in any way incidental to any of your conduct or any actual or alleged breach of any of your obligations under these Terms (including, but not limited to, any actual or alleged breach of any of your representations or warranties as set forth in these Terms).

21. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY WILL NOT BE LIABLE TO YOU OR ANY THIRD PARTY FOR ANY INCIDENTAL, SPECIAL, INDIRECT, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES WHATSOEVER, ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICE, ANY OF THE SOFTWARE, DATA PROVIDED VIA THE SERVICE, ANY CONTENT, ANY USER CONTENT, THE APP OR SITE (INCLUDING ANY INFORMATION AND CONTENT MADE AVAILABLE VIA THE APP OR SITE AND COMPANY MATERIALS) OR THIRD-PARTY TRADEMARKS, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, WARRANTY, TORT (INCLUDING NEGLIGENCE, WHETHER ACTIVE, PASSIVE OR IMPUTED), PRODUCT LIABILITY, STRICT LIABILITY, OR OTHER THEORY), EVEN IF THE COMPANY HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE COMPANY ARISING OUT OF OR RELATED TO THESE TERMS, THE SERVICE, ANY OF THE SOFTWARE, DATA PROVIDED VIA THE SERVICE, ANY CONTENT, ANY USER CONTENT, THE APP OR SITE (INCLUDING ANY INFORMATION OR CONTENT MADE AVAILABLE VIA THE APP OR SITE) OR THIRD-PARTY TRADEMARKS EXCEED THE AMOUNT OF COMPANY EARNED BY APP OR SITE FROM THE COMPLIANT PERSON.

SOME COUNTRIES OR STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU.

22. Arbitration

PLEASE READ THE FOLLOWING PARAGRAPHS CAREFULLY BECAUSE THEY REQUIRE YOU TO ARBITRATE DISPUTES WITH THE COMPANY AND LIMIT THE MANNER IN WHICH YOU CAN SEEK RELIEF FROM THE COMPANY.

In the event of any controversy or claim arising out of or relating in any way to these Terms, the Service, or the App or Site, you and the Company agree to consult and negotiate with each other and, recognizing your mutual interests, try to reach a solution satisfactory to both parties. If a settlement is not reached within 60 days, then either of us may, by notice to the other, demand mediation under the mediation rules of the [institution]. We both give up our right to litigate our disputes and may not proceed to arbitration without first trying mediation. However, you and the Company are NOT required to arbitrate any dispute in which either party seeks equitable and other relief from the alleged unlawful use of copyrights, trademarks, trade names, logos, trade secrets, or patents.

  • (a) Not to assert class action or representative action procedures.
  • (b) Not to assert class action or representative action claims in arbitration or otherwise.
  • (c) Only submit individual claims in arbitration and not represent interests of others.

If no settlement is reached within 60 days after a written demand for mediation, any unresolved controversy or claim will be resolved by arbitration in accordance with the rules of the [institution]. Proceedings will be in English. The arbitrator will render a written opinion with findings of fact and law. The award will be binding and not subject to appeal. Judgment may be entered in any court of competent jurisdiction.

Arbitration expenses will be shared equally unless otherwise assessed. The prevailing party may be awarded attorneys’ fees. Arbitration should conclude within 90 days unless extraordinary circumstances justify an extension. Pre-hearing information exchange will be limited to relevant, non-privileged documents.

No class action: Disputes must be brought individually. Class arbitrations, class actions, private attorney general actions, and consolidation with other arbitrations are not allowed. If a dispute goes to court, both parties waive the right to a jury trial. However, this does not prevent either party from participating in a class-wide settlement of claims.

23. Miscellaneous

Independent Contractors

Neither party will, for any purpose, be deemed to be an agent, franchisor, franchisee, employee, representative, owner, or partner of the other party, and the relationship between the parties will only be that of independent contractors. Neither party will have any right or authority to assume or create any obligations or to make any representations or warranties on behalf of any other party, whether express or implied, or to bind the other party in any respect whatsoever.

Assignment

You may not assign, delegate, or transfer (by sale, merger, operation of law, or otherwise) these Terms or any right, title, interest, or obligation hereunder without the prior written consent of the Company. Any attempted or purported assignment, delegation, or transfer in violation of the foregoing will be null and void and without effect. The Company may assign these Terms without Your prior written consent. These Terms will be binding and inure to the benefit of such assignees, transferees, and other successors in the interest of the parties in the event of an assignment or other transfer made consistent with the provisions of these Terms.

Confidentiality

Confidential information refers to any information, data, or material that is disclosed or made available to an individual or entity, either orally, in writing, or through any other means, which is treated as confidential and not publicly known. Confidential information typically includes, but is not limited to: Trade Secrets, Business Strategies and Plans, Customer and Supplier Information, Intellectual Property, Financial Information, Personal Information, Contracts and Agreements, Research and Development, Operational Information.

Electronic Communications

By using the Service, You agree that We may communicate with You electronically regarding Your use of the Service and that any notices, agreements, disclosures or other communications that We send to You electronically will satisfy any legal communication requirements, including that the communications be in writing. To withdraw Your consent from receiving electronic notice, please notify us at support@zyngle.app.

Severability

If any provision of these Terms is invalid, illegal, or incapable of being enforced by any rule of law or public policy, all other provisions of these Terms will nonetheless remain in full force and effect so long as the economic and legal substance of the transactions contemplated by these Terms is not affected in any manner adverse to any party. Upon such determination that any provision is invalid, illegal, or incapable of being enforced, the parties will negotiate in good faith to modify these Terms so as to effect the original intent of the parties as closely as possible in an acceptable manner to the end that the transactions contemplated hereby are fulfilled.

Absence of Waiver

Any failure or delay by the Company to enforce the Terms or exercise any right therein will not be construed as a waiver to any extent of the rights of the Company. The Company cannot therefore be held liable in the case of non-performance or improper performance of the Terms by You, a third party or in case of Force Majeure.

Force Majeure

The Company is not responsible for any failure to perform or delay attributable in whole or in part to any cause beyond its reasonable control including, but not limited to, acts of God (fire, storm, floods, earthquakes, etc.), acts of terrorism, civil disturbances, pandemics, disruption of telecommunications, disruption of power or other essential services, interruption or termination of services provided by any service providers used by the Company, labor disturbances, vandalism, cable cut, computer viruses or other similar occurrences, or any malicious or unlawful acts of any third party.

Survival

All provisions of these Terms which by their nature extend beyond the expiration or termination of these Terms, including, without limitation, sections pertaining to suspension or termination, Account cancellation, debts owed, general use of the Company App or Site, disputes with Company, and general provisions.

Governing Law

These Terms are governed by the laws of India, excluding its conflicts of law principles.

English Language Controls

Any translation of the Terms, if provided, is provided for Your convenience alone. The meanings of terms, conditions and representations herein are subject to definitions and interpretations in the English language. Any translation provided may not accurately represent the information in the original English.

24. Law Enforcement Cooperation Clause

To keep our users safe and follow the law, we might have to share user data with law enforcement. This clause sets up how we'll work with them while also respecting user privacy. In some situations, like legal processes or government requests, we may need to disclose user data. This could include things like account info and messages. Users are expected to help us in any legal investigation by providing accurate info. By using our platform, you agree that your data might be shared with law enforcement in the situations mentioned here.

25. Content Monitoring Policy

The user must understand that content monitoring is taking place. Therefore, it is strictly forbidden to post any advertising information that has not been previously agreed with the administration. For distributing SPAM and commercial information, the management of the resource has the full right to block the user without explaining the additional reasons.

The same situation and sanctions will be applied if the administrators notice the publication or distribution of pornographic materials or videos that contain violence. The administration reserves the right to regulate access to the site.

The user may receive both enhanced functionality and be blocked from the resource in case of non-compliance with the established rules. Any violations or other episodes may be handled by management in an exceptional manner, and the appropriate verdict shall be issued.

Users of this website expressly agree and acknowledge that the website shall not be used in any manner that promotes, facilitates, or engages in human trafficking, sex trafficking, or physical abuse. Users shall not create, share, distribute, or engage in any content, communication, or activity that directly or indirectly supports such unlawful and harmful actions.

26. Questions

If You have any questions regarding the use of the Service, the App or Site, please email the Company at support@zyngle.app.

Referral Program Policy

Eligibility & Rewards

  • India: ₹200 per successful referral.
  • Thailand: ฿100 per successful referral.
  • Rewards are based on the country selected during signup.
  • Only one country-based reward structure applies per user.
  • Only users in India and Thailand are eligible for rewards.

Requirements for a Successful Referral

  • The referred friend must download the mobile app.
  • The referred friend must subscribe to the service.

Payment Terms

  • Rewards processed within 30 days after referred subscription.
  • Referral tracking via unique referral code.
  • Minimum payout: ₹2,000 (India), ฿500 (Thailand).
  • Multiple referrals can be combined to meet thresholds.
  • Zyngle may modify, suspend, or terminate the program at any time.

🎁 Gift Feature Policy

✅ Sending & Receiving Gifts

  • Anyone can send gifts globally.
  • Only users in India and Thailand can receive gifts.

💰 Wallet & Earnings

  • 50% of the gift goes to the receiver’s wallet.
  • 50% is retained as the app’s service fee.
  • Wallet earnings are visible under the "Earnings" section.

💵 Redemption Options

  • Minimum: ₹2,000 (India), ฿1,000 (Thailand).
  • India: ₹100+ UPI withdrawals supported.
  • Payoneer available in eligible regions.

🚫 Non-Refundable Policy

All gifts are final and non-refundable. Once sent, gifts cannot be canceled or reversed.

📌 Additional Rules

  • Verification Required: Identity verification is needed for payouts.
  • Withdrawal Processing Time: Up to 1–30 business days.
  • Tax & Compliance: Users are responsible for local taxes and legal duties.
  • Abuse of Feature: Misuse may lead to suspension or permanent ban.
  • Currency Conversion Fees: May apply depending on payment method.
  • Policy Changes: Subject to updates without prior notice.