Please take time to read our Terms and Conditions and this Privacy Policy. By proceeding further, you have read and expressly consent to the collection, use, retention, processing, transfer and disclosure of Personal Data under the terms of this Privacy Policy.
Zyngle is operated and owned by Growduct Infotech Private Limited, operating the App and Site (hereinafter: “App and Site”), contact: support@zyngle.app.
This Policy explains how the Company complies with the General Data Protection Regulation (GDPR) which is an EU regulation for protecting an individual’s right to privacy. GDPR’s core principles are lawfulness, fairness and transparency, data minimisation, data storage and purpose limitation, accuracy, accountability, integrity, and confidentiality.
This data privacy information applies to all users of the App and Site (together “You” or “Users”). Growduct Infotech Private Limited will be the controller of your personal data processed for purposes set forth herein and, unless expressly specified otherwise, is responsible for the collection, use, disclosure, retention, and protection of your personal data.
This Privacy Policy covers how the Company handles Personal Data when you interact with us on our Site. We may link to third-party apps or services, but Zyngle is not responsible for how those third parties define or handle Personal Data. Please read their privacy policies before interacting with them.
At Zyngle, we believe privacy rights should not differ by geography. Any data that can identify you directly or indirectly is treated as personal data. Aggregated data is considered non-personal for this Privacy Policy.
By accessing and using our Service, you agree to this Privacy Policy. Where consent is required, we will explicitly ask you. We may provide additional notices that supplement this Policy.
If you do not agree or feel uncomfortable with any part of this Privacy Policy, please stop using our Service immediately.
We respect your privacy rights and assure you that exercising your rights (such as deletion or opting out of personal data use) will not result in discrimination or changes to service levels.
However, since some personal data is essential for providing the Service, the Company cannot offer its services anonymously.
We are committed to maintaining the confidentiality, integrity, and security of all Personal Data we collect or process and we will take all reasonable technical and organizational security measures to ensure that where any Personal Data is provided to us it will be protected against loss, destruction and damage, and against unauthorized or accidental access, processing, erasure, transfer, use, modification, disclosure or other misuse.
We shall not disclose to any person any Personal Data of a data subject that is processed or hosted by us where any such disclosure would not comply in all respects with the provisions of any applicable data protection legislation or regulations relating to the data subject concerned.
If you have any questions or concerns about our use of your Personal Data, then please contact us using the contact details provided at the end of this Privacy Policy.
To the extent we provide you with notice of different or additional privacy policies, those policies will govern such interactions.
At Zyngle, we respect your ability to know, access, correct, transfer, restrict the processing of, and delete your Personal Data. We have provided these rights to our global customer base and if you choose to exercise these privacy rights, you have the right not to be treated in a discriminatory way nor to receive a lesser degree of service from Zyngle.
There may be situations where we cannot grant your request — for example, if you ask us to delete your transaction data and the Company is legally obligated to keep a record of that transaction to comply with law.
We may also decline to grant a request where doing so would undermine our legitimate use of data for anti-fraud and security purposes, such as when you request deletion of an account that is being investigated for security concerns.
Other reasons your privacy request may be denied are if it jeopardizes the privacy of others, is frivolous or vexatious, or would be extremely impractical.
We may also receive information from third-parties, which includes, but is not limited to Company’s sub-contractors in technical, payment services, advertising networks, search information providers, credit reference agencies, or other third parties who may provide information, for the purpose of fulfilling the Service or to comply with legal requirements. The Company shall endeavor that these third parties are to provide the same level of data protection and that they shall only carry out their contractual obligations towards the Company or upon the instructions of the Company and not for any other purposes.
Examples of the information we receive from other sources include device information (such as IP addresses), location (such as city and state), and online behavioral data (such as information about your use of social media websites, page view information and search results and links). We use this information, alone or in combination with other Personal Data we collect, to enhance our ability to provide relevant marketing and content to you and to develop and provide you with more relevant products, features, and services.
The Company may receive Personal Data about you from other individuals, from businesses or third parties acting at your direction, from our partners who work with us to provide our products and services and assist us in security and fraud prevention, and from other lawful sources.
Individuals: The Company may collect data about you from other individuals — for example, if that individual invited you to participate in a Company Service or forum, or shared content with you.
At Your Direction: You may direct other individuals or third parties to share data with us.
Company Partners: We may also validate the information you provide — for example, when creating an Account, with a third party for security, and for fraud-prevention purposes.
User history, including your preferences regarding our Services, locations you visited, your click-through information and other information on your specific User-behavior.
We also collect usage data about your interactions with our Service, which may include dates and times you accessed various features and used various functionalities or set various parameters within your User profile. This information also allows us to ensure compliance with our Terms and Conditions, to monitor and prevent service abuse, and to ensure we attain certain usage standards and metrics in relation to our Service. We also collect information regarding the performance of the Service, including metrics related to the Service. This information allows us to improve the operation of the Service and facilitate research and perform analysis into the use and performance of the Service.
We may employ third-party service providers to monitor and analyze the usage of our Service and Website, primarily aimed at enhancing our Products, Services, and Website. One such service is Google Analytics, a web analytics service provided by Google that tracks and reports App and Site traffic. Google utilizes the data collected to oversee and monitor the use of our Service and Website, sharing this data with other Google services. Google may employ the collected data to personalize and contextualize advertisements within its advertising network. For further details regarding Google's privacy practices, please refer to the Google Privacy Terms webpage: https://policies.google.com/privacy?hl=en. Additionally, we encourage you to review Google's policy concerning the protection of your data: https://support.google.com/analytics/answer/6004245.
We shall adhere to the GDPR and other related privacy acts principles and shall process your personal data fairly and lawfully; obtain your personal data only for specific and lawful matters; be adequate and up to date; not to be held for any longer than necessary; and be protected in appropriate ways.
We shall be accountable and obliged to disclose the information held about you upon your request.
Anonymization is a data processing technique that removes or modifies personal information so that it cannot be associated with a specific individual. Except for this section, none of the other provisions of this Privacy Policy applies to anonymized or aggregated personal data (i.e. information about Users that we combine together so that it no longer identifies or references an individual User).
We may use anonymized or aggregate data for any business purpose, including to better understand User’s needs and behaviors, improve our products and services, conduct business intelligence and marketing, and detect security threats.
We may perform our own analytics on anonymized data or enable analytics provided by third parties.
We use your Personal Data to provide and improve our Services, communicate with you, and comply with legal obligations. This includes using data for account management, customer service, product development, and personalization of your experience.
We may use your Personal Data for security, fraud prevention, and to ensure the integrity of our Services. Your data may also help us perform analytics to understand usage patterns and trends.
Additionally, we may use your data to enforce our agreements, comply with legal requirements, and protect our legal rights.
We may also occasionally communicate company news, updates, promotions, and information relating to similar products and services provided by the Company. We may also administer a contest, promotion, survey or another App and Site feature. We shall only do this where you have given us your consent or otherwise where we are permitted to do so under applicable law in pursuit of our legitimate interests (that is, promoting our App and Site and Service).
We may share Personal Data with third parties to help us with our marketing and promotional projects, or sending marketing communications.
If you want to opt out of receiving promotional and marketing emails, posts and other forms of communication from us (or our promotional partners), which you might receive in accordance with this section, you can choose one of the following ways:
If you do opt out of receiving promotional and marketing messages, we can still contact you regarding our business relationship with you, such as Account status and activity updates, survey requests in respect of products and Service we have provided to you after you have opted out, reservation confirmations or respond to your inquiries or complaints, and similar communications.
We use cookies and similar tracking technologies to collect and use Personal Data about you on our Site, including to serve interest-based advertising. Cookies are small text files placed on your computer by websites you visit, widely used to make websites work more efficiently and provide analytics to site owners.
Cookies are typically stored on your device’s hard drive. The information collected helps us evaluate the effectiveness of our Site or App, analyze trends, administer our Service, identify popular sections, and address user experience issues to improve quality.
We also use technologies such as web bugs or clear gifs stored in emails to confirm receipt and response, and to personalize your experience on our Site or App.
We may work with third-party service providers who place cookies and provide us with aggregate reports and analytics about user navigation and behavior. These providers are contractually bound to use the data only to assist us.
If you prefer not to use cookies, you can disable them in your browser settings. However, some features of our Site or Service may not function properly, such as logging into your account.
Depending on your country of residence, you may have certain data protection rights under applicable laws such as the GDPR (EEA), CCPA (California), and PIPEDA (Canada), including:
If data is collected based on your consent, you have the right to withdraw that consent at any time. Withdrawal will not affect the lawfulness of prior processing or any other lawful basis.
You can manage, access, correct, delete, or restrict your data by contacting us at support@zyngle.app.
We respond to all requests in accordance with applicable data protection laws and may require identity verification to process your request efficiently.
If you are located in the EEA or UK, Canada, or California, US, our legal basis for collecting and using the Personal Data described above depends on the type of Personal Data and the context in which we collect it.
Typically, we collect and use Personal Data where processing is in our legitimate interests and not overridden by your data-protection rights. These interests include improving, maintaining, providing, and enhancing our technology, services, ensuring security, and supporting marketing efforts.
We may also process your data to perform a contract with you, comply with legal obligations, or based on your consent where required by law. If we request Personal Data for legal or contractual reasons, we’ll clarify its necessity and potential consequences of not providing it.
To ensure privacy and security, user data is encrypted before being sent to our platform. Additionally, off-chain storage pointers (addresses) are encrypted. Upon a deletion request, the encryption keys are destroyed. This means even if the data remains on off-chain storage (e.g., IPFS), it cannot be accessed without the keys.
We maintain logs of activities involving Personal Data. We implement appropriate technical and organizational measures in line with Article 32(1) of the GDPR, considering technological advancements, implementation costs, processing context, and data breach risks.
While we use various security measures to protect your Personal Data from loss, theft, unauthorized access, misuse, alteration, or destruction, we cannot guarantee complete security. You also play a vital role by keeping your passwords and PINs confidential and reporting any suspicious activity.
We cannot ensure the security of data transmitted over the Internet or wireless networks. If you suspect your data is no longer secure, please contact us immediately using the information provided in this Privacy Policy.
We retain Personal Data as long as there is a legitimate business or legal need. Retention is based on factors such as:
Once there’s no longer a need to process your data, we will delete or anonymize it. If deletion isn’t possible (e.g., due to backups), we securely store and isolate it from further processing until deletion becomes feasible.
In the event of a company merger or acquisition, your Personal Data may be transferred and fall under the control of the acquiring entity.
We may, for the purpose of providing the Service pass and retrieve data, including Personal Data, between the different software systems and third parties.
Where we make use of third party service providers to help us provide the Service to you, including for the purposes of retrieving or delivering information, records, notifications or other messages to you or any User’s or for hosting or providing any component of our Services, we require such third parties to maintain the confidentiality of any Personal Data we provide to them for these purposes.
Such third parties may be situated outside of your country and you consent to your Personal Data and that of any data subjects you provide to us being transferred cross-border so that we can provide the Service to you. In this regard, we engage only with reputed third party service providers who have security and privacy policies and procedures providing at least the same level of protection as we do ourselves. You warrant that you have all necessary permissions to give us the above consent.
We may share data, including Personal Data, collected from Users of our App and Site with third-party service providers or consultants who require access to that data to perform their work on our behalf for the purpose of helping us deliver our Service. These third party service providers or consultants are limited to only accessing or using this data to provide the services to us and must provide reasonable assurances that they will appropriately safeguard the data. We may also share non-personal or non-identifiable information, including webApp and Site visitor information and account usage data with third party analytics service providers.
We may share and disclose your Personal Data to the following types of third parties for the purposes described in this Privacy Policy:
Your Personal Data may be shared if it is made anonymous and aggregated, as in such circumstances the information will cease to be Personal Data.
Your information will not be sold, exchanged or shared with any third parties without your consent, except to provide Service or as required by law.
Company’s third-party Service providers are contractually bound to protect and use such information only for the purposes for which it was disclosed, except as otherwise required or permitted by law. We ensure that such third parties will be bound by terms complying with applicable law.
We do not intentionally collect personal identifiable information from anyone who is a minor under the law of any applicable jurisdiction.
If it is discovered that we have unintentionally collected personally identifiable information from a minor, we will delete that information immediately.
Please notify us if you know of any minors using our App and Site and the Service so we can take action to prevent access to our App and Site and Service.
Your Personal Data may be processed only if you have unambiguously given your consent or, the processing is necessary for the performance of the Service you request or, for compliance with legal obligations or, pursuant the public interest or, requested in the exercise of official authority vested in the Company or a third party with whom the Personal Data is disclosed except where such interest is overridden by the interest to protect the fundamental rights and freedoms that arise from the right of privacy.
As an individual you may exercise your right to access your Personal Data held about you by the Company by submitting your request in writing to the following email address:
You can revoke access to your data. To ensure privacy and security, your data will be encrypted before sending it to the Site or App, and in addition, the off-chain storage pointer (address) is encrypted, as described in Article 15 above. When you request data removal, the Site or App will destroy the encryption keys. Even if data continues to exist on the off-chain storage (when the deletion is impossible, e.g., IPFS), the content cannot be accessed without decryption keys. The Company implements a logging mechanism wherein activities that include personal data are recorded.
The Company shall at your request immediately rectify, block or erase your Personal Data that has not been processed according to the GDPR and Data Protection Act or processed unlawfully and where applicable proceed with notifying any third party about the measures undertaken.
Although all reasonable efforts will be made to keep your information updated, you are kindly requested to inform us of any change referring to the Personal Data held by the Company.
In any case, if you consider that certain information about you is inaccurate, you may request rectification of such data. Provided that no such notification shall be implemented if it is shown to be impossible or it will entail a disproportionate effort on the part of the Company.
You have the right to receive, upon request, a copy of the Personal Data that you have provided to the Company in a structured, commonly used, and machine-readable format and to transmit such data to another controller, for free. The Company shall endeavor to ensure that such requests are processed within one month for free, subject that this request is not excessive and does not affect the rights of other individuals’ Personal Data.
Upon request, you have the right to have your Personal Data erased by the Company. The Company acting reasonably will take all necessary actions (including technical measures) to inform third-party data processors to comply with the request unless your Personal Data needs to be retained to comply with legal obligations or court orders.
When sharing the Site, the Service, or other Company’s information on social websites, this will enable the sharing of information with your contacts or the public, depending on the settings you establish with the entity that provides the social sharing feature.
Service links to third-party websites may be made available to you, and these are not owned or controlled by the Company. The Company is not responsible for the privacy practices of third-party websites. For more information about the purpose and scope of data collection and processing in connection with social sharing features and links to third-party websites, the Company encourages you to visit the privacy policies of the entities that provide these features.
You are advised to conduct yourself appropriately when engaging with the Company on social media or when sharing the Site, the App, the Service, or other Company’s information. Mandatory and optional information such as your name, age, gender, sexual orientation, goal of using the App or Site or Service, hobbies, interests, schools attended, places visited, and preferences are publicly available to any other user. By registering as a user, you are consenting to the public sharing of this information with other users or visitors of the App or Site.
When the Company receives requests to dispose of Personal Data records by Data Subjects, the Company shall ensure that these requests are handled within a reasonable time frame.
The Company shall keep a record, including a log of these requests.
The Company shall strive to obtain adequate disposal mechanisms to ensure no Personal Data is leaked outside of the Company.
When the Company learns of a suspected or actual Personal Data breach, the Company shall perform an internal investigation and take appropriate remedial measures in a timely manner.
Where there is any risk to your rights and freedoms, the Company will notify the relevant Supervisory Authorities without undue delay and, when possible, within 72 hours from when it learns of such breach.
You will be informed when the Personal Data breach is of a 'high' level.
The Company reserves the right to modify this Privacy Policy to comply with changes in law or business practices at its own discretion and in response to changing legal, technical and/or business developments.
The revised Privacy Policy will take effect immediately upon publication by the Company and we will replace this page with an updated version.
When we update our Privacy Policy, we shall take appropriate action and inform you accordingly by a privacy notice consistent with the significant changes we would have made.
However, you acknowledge that it is your sole responsibility to check the Privacy Policy from time to time so as to be aware of any changes which may have occurred.
This document was updated on 22nd of March 2025 and is effective from that date.
Contact: support@zyngle.app
Website: www.Zyngle.app